Privacy Policy for Helvetia Insight AG

Protecting your privacy is important to us. This Privacy Policy explains how Helvetia Insight AG collects, uses, and protects information when you use our site and services. By using our online platform, you agree to the terms of this policy.

The data controller responsible for your personal data is Helvetia Insight AG, located at Spitalgasse 7, 3011 Bern, Switzerland.

Information We Collect

We collect information you provide directly to us when you interact with our site or services, such as when you register for a course, request information, or contact us. This may include your name, email address, professional title, company name, and any other information you choose to provide.

We also automatically collect certain information when you visit our site. This includes technical data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information about your usage patterns and interactions with our content.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services. This includes:

  • Providing, operating, and maintaining our services.
  • Processing transactions and sending you related information, including confirmations.
  • Responding to your inquiries and providing customer support.
  • Communicating with you about our services, offers, and events.
  • Improving, personalizing, and expanding our services and content.
  • Understanding and analyzing how you use our services.
  • Developing new products, services, features, and functionality.
  • Detecting, preventing, and addressing fraudulent, abusive, or illegal activity.
  • Complying with legal obligations and protecting our rights and interests.

Legal Basis for Processing

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the data we collect and the specific context in which we collect it. We may process your data because:

  • We need to perform a contract with you (e.g., providing training services you signed up for).
  • You have given us permission to do so.
  • The processing is in our legitimate interests and is not overridden by your data protection rights.
  • We need to comply with the law.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information and use it only as necessary to perform the services we have contracted them for.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may share information in connection with a business transaction, such as a merger or acquisition, where your data may be transferred to the new owner.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate personal data.
  • The right to request erasure of your personal data under certain circumstances.
  • The right to restrict processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
  • The right to withdraw consent at any time where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

Helvetia Insight AG
Spitalgasse 7
3011 Bern
Switzerland

Email: info@helvetiainsight.ch

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